Privacy Policy

Effective Date: November 7, 2025
Last Updated: November 7, 2025

IMPORTANT DISCLOSURE: FlowClose collects visitor data (including anonymous visitors) and sells this information as leads to service-based businesses. We also provide software that enables our clients to collect and monetize visitor data from their own websites.

1. Introduction

FlowClose ("we," "our," or "us") operates two distinct but related business models:

Lead Sales Business: We collect, identify, and sell leads (visitor data) to service-based businesses.
Software-as-a-Service (SaaS) Business: We provide technology that enables our clients to collect, identify, and monetize anonymous visitor data from their own websites.

By using our website or services, you acknowledge and consent to the data collection, processing, and sharing practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our website, request information, schedule a demo, or use our services, we may collect:

Name, email address, phone number, company name
Property information (address, value, ownership details)
Business information (industry, company size, role)
Communication preferences and inquiry details
Payment and billing information (for service purchases)

2.2 Information Collected Automatically (Visitor Identification Technology)

CRITICAL DISCLOSURE: FlowClose uses advanced visitor identification technology to capture and identify anonymous website visitors.

This technology may collect:

IP Address: Your device's Internet Protocol address
Device Information: Browser type, operating system, device identifiers
Browsing Behavior: Pages visited, time spent, clicks, scrolling patterns
Geolocation Data: Approximate location based on IP address
Referral Source: How you arrived at our website
Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixels
Reverse IP Lookup Data: Company name, industry, contact information associated with your IP address
Third-Party Data Enrichment: Additional information obtained from data brokers and public records

This technology operates even if you do not fill out a form or provide information directly. We use this data to identify you as a potential lead and may sell this information to our clients.

3. How We Use Your Information

3.1 Lead Generation and Sales

Selling Leads: We sell identified visitor data (leads) to service-based businesses, including real estate professionals, contractors, consultants, and other clients.
Lead Qualification: We analyze and score leads based on behavior, demographics, and intent signals.
Lead Nurturing: We may contact you on behalf of our clients or provide your information to clients for follow-up.

3.2 Software Service Provision

Enabling Client Data Collection: Our software allows clients to collect and identify anonymous visitors on their own websites.
Platform Operation: We process data to deliver, maintain, and improve our SaaS platform.
Analytics and Reporting: We provide clients with dashboards, reports, and insights about their website visitors.

4. How We Share Your Information

WE SELL YOUR INFORMATION. This is a core part of our business model.

We share your information with:

Clients Who Purchase Leads: Service-based businesses who buy leads from us
SaaS Platform Clients: Businesses using our software to collect visitor data on their own websites
Service Providers: Third-party vendors who assist with data enrichment, analytics, and platform operation
Legal and Compliance: When required by law or to protect our rights

5. Your Rights and Choices

5.1 California Residents (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and sell
Request deletion of your personal information
Opt-out of the sale of your personal information
Non-discrimination for exercising your privacy rights

Do Not Sell My Personal Information: To opt-out, email us at sales@flowclosepro.com with "CCPA Opt-Out" in the subject line.

5.2 European Residents (GDPR)

If you are in the European Economic Area, you have the right to access, correct, delete, or restrict processing of your personal data. Contact us at sales@flowclosepro.com.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Email: sales@flowclosepro.com